2025 Vehicle Finance Conference

January 20-23, 2025
The Roosevelt Hotel | New Orleans, LA

AFSA + NOLA: Let’s Geaux!


Immerse yourself in vibrant New Orleans at the historic, exquisite Roosevelt Hotel and drive your business forward at the 2025 AFSA Vehicle Finance Conference & Expo

A timeless experience awaits you in the heart of New Orleans. At The Roosevelt, you’ll enjoy luxury and elegance. Explore the French Quarter and Warehouse District just one block from your door. Take in city views from the rooftop and discover authentic New Orleans flavors at the famous Sazerac Bar or Fountain Lounge. Come for the elevated and unparalleled service and guest experiences; stay for the outstanding AFSA conference program.

With more than 700 attendees, you’ll meet key decision makers and the top minds shaping the industry, including:

  • Senior leaders from vehicle finance and leasing companies and banks
  • Risk management, marketing and sales, operations, remarketing and commercial credit executives
  • Legal, compliance, government affairs executives
  • Industry data, solutions and technology providers
  • Industry experts, consultants

The AFSA 2025 Vehicle Finance Conference & Expo has a dynamic lineup of speakers and topics offering invaluable insights for the fast-evolving vehicle finance landscape, tackling pressing challenges, highlighting potential opportunities, and presenting innovative strategies to address them.

The 2025 VF Conference & Expo promises insights and perspectives on the latest trends and technologies driving the transformation of your business and the consumer experience. If your priorities are…

  • Adopting the latest technology and business tools
  • Spurring growth
  • Connecting with consumers and your workforce

…then join us for the AFSA 2025 Vehicle Finance Conference & Expo.

Engage

with actionable general sessions and smart breakouts

Collaborate

with subject matter experts and key decisionmakers

Connect

with colleagues and industry executives

AGENDA

Monday, January 20
1:30 p.m. – 5:00 p.m. AFSA Registration Center
2:00 p.m. – 3:00 p.m. Business Partner Board
Invitation Only
3:00 p.m. – 5:00 p.m. Women’s Leadership Council
Invitation Only
6:30 p.m. – 9:00 p.m. IN Auto Finance Execs Group Reception & Dinner
Invitation Only
Tuesday, January 21
7:30 a.m. – 5:30 p.m. AFSA Registration Center  
8:00 a.m. – 9:30 a.m. AWARE Board  
8:00 a.m. – 11:00 a.m. Independent Auto Finance Executives Breakfast/Meeting
Invitation Only
 
9:00 a.m. – 12:00 p.m. SGA Committee  
9:30 a.m. – 12:00 p.m. Vehicle Finance Credit Risk Committee
Invitation Only
 
12:00 p.m. – 1:00 p.m. Joint Lunch: SGA & Law
Invitation Only
 
1:00 p.m. – 5:30 p.m. Law Committee
Invitation Only
 
1:15 p.m. – 2:45 p.m. Vehicle Finance Board Meeting
Invitation Only
 
4:00 p.m. – 5:30 p.m. General Session: Opening Remarks &
The Industry Pulse

Join our All-Star Pulse Panel for a comprehensive analysis of 2024 and predictions for 2025 in the vehicle finance and broader global vehicle marketplace. Discover the current economic standing, the impact of tariffs, consumer sentiments on new and used vehicles, and EVs on the vehicle finance ecosystem. Gain actionable intelligence on emerging external pressures and trends that will shape the marketplace in 2025 and keep you ahead of the curve.

 
5:30 p.m. – 7:30 p.m. Welcome Reception with Exhibitors  
7:15 p.m. – 9:30 p.m. Law Committee Reception & Dinner
Invitation Only
 
7:15 p.m. – 9:30 p.m. Vehicle Finance Advisory Board Reception/Dinner
Invitation Only
 
Wednesday, January 22
7:30 a.m. – 5:30 p.m. AFSA Registration Center  
6:30 a.m. – 7:00 a.m. Sunrise Run  
8:00 a.m. – 8:30 a.m. Breakfast with Exhibitors  
8:30 a.m. – 10:00 a.m. General Session:
Keynote Address: Harnessing AI: Strategies to Transform Business, Empower Workforces, Delight Customers, and Contain Risks

Business leaders continue to ask crucial questions about AI: How can we leverage it effectively? What are the most significant opportunities to develop our talent and enhance customer service? How can we mitigate risks associated with AI? What are the best practices for implementing AI? In this insightful session, AI futurist and entrepreneur, Steve Brown, will delve into practical strategies for adopting AI at a pace that minimizes risk, maximizes impact, and ensures competitiveness.

AI Behind the Wheel: How It’s Steering Strategies for Auto Finance

While the financial services industry has long utilized AI and machine learning, auto financiers are now exploring innovative ways to harness advanced AI capabilities to enhance operational efficiency, customer service, and talent development. Hear from industry leaders on how they are leveraging the latest AI trends to maximize opportunities, minimize risks, and unlock potential for your business.

 
10:00 a.m. – 10:30 a.m. Refreshments with Exhibitors  
10:30 a.m. – 5:30 p.m. Law Committee
Invitation Only
 
10:30 a.m. – 11:15 a.m. General Session
Innovations & Insights: Fraud and Data Trends 2025

The increased digitization of the lending process, the use of big data and analytics, and efforts to enhance competitive finance offers and access to credit present opportunities that also come with heightened fraud and data privacy risks. Hear from top fraud and privacy experts about the latest trends in the fraud and data privacy space and the strategies to mitigate these risks

 
11:15 a.m. – 12:00 p.m. General Session
Now What? U.S. Politics & Policy at a Crossroads

After a contentious and consequential 2024 election season, Americans are left with more questions than answers about leadership in Washington, trust in such longstanding institutions as the mainstream media, and uncertainty on a host of issues crucial to their daily lives and businesses. Join one of America’s most seasoned and respected political journalists for a discussion on the political and policy state of America and what 2025 may hold.

 
12:00 p.m. – 1:00 p.m. Lunch with Exhibitors  
1:00 p.m. – 1:45 p.m. General Session
Capital Policy Update

Amid lingering questions about consumer confidence, sustainable economic growth, deficit spending, trade issues, and the political and regulatory agendas that inform them, policymakers – elected officials, regulators, and the courts – will play significant roles in addressing these and other emerging issues. Join our esteemed government affairs leaders to learn about AFSA’s efforts on behalf of its members and the millions of customers they serve, to gain insights into the political and policy landscapes in Washington and across the states.

 
1:45 p.m. – 2:30 p.m.

General Session
Driving Customer Engagement: Post-Sale Strategies for Success

Understanding and investing in customer success and long-term engagement after a vehicle sale is more crucial than ever. With an array of tools available, from analytics and automation to AI, lenders have numerous opportunities to enhance customer engagement. Join our panel to discover key strategies for unlocking post-onboarding customer engagement, the challenges involved, and how a successful strategy can drive revenue growth.

 
2:30 p.m. – 3:15 p.m. General Session
Accelerating Talen Transformation: Key Tips and Emerging Trends

Talent management is undergoing significant disruption in pursuit of agile strategies that address changing workforce expectations, technology innovations, evolving business needs, competition for talent, and a focus on employee experience. Join talent development leaders as they discuss how people professionals are creating more engaging and empowering experiences for their colleagues, including the role AI tools can – or cannot – play in this transformation.

 
3:15 p.m. – 3:45 p.m. Refreshments with Exhibitors  
3:45 p.m. – 4:15 p.m. General Session
Solutions Showcase

Join us for the Solutions Showcase, where AFSA Business Partners will present their most innovative solutions to help auto lenders tackle current market challenges. In a rapid-fire format, you’ll gain insights into cutting-edge technologies, strategies, and tools designed to enhance efficiency, improve customer experience, and drive growth. Don’t miss this opportunity to discover the latest advancements and connect with industry leaders who are shaping the future of auto lending.

 
4:15 p.m. – 5:00 p.m. General Session
Innovations & Insights: Cybersecurity Threats and Trends 2025

As the digital landscape evolves, cybersecurity threats are becoming more sophisticated and pose significant risks to organizations. This session will provide insights into the latest strategies, techniques, and tools to future-proof your team’s skills, strengthen your defenses, and effectively respond to advanced cyber-attacks. Join us to learn how to stay ahead of emerging threats and ensure your organization’s security in 2025 and beyond

 
5:30 p.m. – 7:00 p.m. Reception with Exhibitors  
Thursday, January 23
7:30 a.m. – 5:30 p.m. AFSA Registration Center  
8:00 a.m. – 8:30 a.m. Breakfast  
8:30 a.m. – 8:45 a.m. General Session
AFSA/NADA Exchange

Join leaders from AFSA and the National Automobile Dealer Association for an insightful discussion on the shared opportunities and challenges facing our industries. Learn how these organizations are collaborating to address key issues and explore joint solutions for industry success.

 
8:45 a.m. – 9:15 a.m. General Session
Industry Keynote

Join Chief Executive Officer of Hyundai Motor America, Randy Parker, for his perspective on the vehicle-manufacturing and dealer industry, highlighting his leadership approach to building strong and diverse workforces and driving innovation to meet customer demand and expectations. Learn how these strategies have contributed to Hyundai’s rise as one of America’s most respected and recognizable brands.

 
9:15 a.m. – 10:00 a.m. General Session
CEO Panel

Hear from four senior leaders in the vehicle-finance industry for a fast-paced and insightful discussion on the current business environment. Explore the challenges and opportunities in the marketplace and learn how these executives and their teams are addressing both internal and external issues. Gain valuable perspectives on strategies for success in today’s dynamic industry landscape.

 
11:00 a.m. – 2:00 p.m. ORCC Committee  
11:00 a.m. – 2:00 p.m. Vehicle Commercial Credit Committee
Invitation Only
 

Schedule subject to change

Featured Speakers

Our 2025 lineup will inform and inspire you! 

Steve Brown

AI Expert, Futurist, Entrepreneur, & Author

Randy Parker

Chief Executive Officer
Hyundai Motor America
Danielle Arlowe

Danielle Arlowe

Senior Vice President

AFSA

Cliff Banks

Cliff Banks

Founder

The Banks Report

Daniel Berce

Daniel Berce

President & CEO

GM Financial

Bryan Bezold

Bryan Bezold

Senior Economist

Ford Motor Company

Lena Bourgeois

Lena Bourgeois

Senior Vice President, Vertical Markets

Equifax

Jeffrey Butler, Jr.

Jeffrey Butler, Jr.

President

AutoNation Finance

Tom Castiota

Tom Castiota

2025 Chairman

NADA

Erik Haven

Erik Haven

EVP & Chief Human Resources Officer

GM Financial

Bill Himpler

Bill Himpler

President & CEO

AFSA

Grace Huang

Grace Huang

President

Cox Automotive Inventory Solutions

Katie Johar

Katie Johar

Principal & Americas Captive, Equipment, & Automotive Finance Industry Market Leader

EY

Robyn Jordan

Robyn Jordan

Head of People

DriveTime

 Brajesh Kumar

Brajesh Kumar

Chief Technology Officer

Toyota Financial Services Corporation

James Maguire

James Maguire

Senior Director

Experian Automotive

Jonathan Martin

Jonathan Martin

Politics Bureau Chief & Senior Political Columnist

POLITICO

Peter Muriungi

Peter Muriungi

Chief Executive Officer

Chase Auto

John Murphy

John Murphy

Managing Director & Lead U.S. Auto Analyst, Equity Research

Bank of America Merrill Lynch

Cathy O'Callaghan

Cathy O'Callaghan

President & CEO

Ford Motor Credit Company

John Pizzi

John Pizzi

Head of Innovation & Strategic Partnerships

FIS

Joseph Portera

Joseph Portera

Business Chief Risk Officer

CapitalOne Financial Services

Carolyn Purwin Ryan

Carolyn Purwin Ryan

Partner

Mullen Coughlin

Kyle Rohrs

Kyle Rohrs

Head of Auto Finance Fraud Fighting

Sentilink

Tanya Sanders

Tanya Sanders

Head of Wells Fargo Auto

Wells Fargo

Matt Stanley

Matt Stanley

Vice President, Decision Science

FICO

Chris Urban

Chris Urban

Executive Vice President, Risk & Underwriting

Westlake Holdings

Charlie Vogelheim

Charlie Vogelheim

Principal

Vogelheim Ventures

Celia Winslow

Celia Winslow

Executive Vice President

AFSA

HOTEL INFORMATION

The Roosevelt Hotel
130 Roosevelt Way
New Orleans, LA 70112

General information: 504-648-1200
Reservations: 504-335-3138

Just steps away from the French Quarter, The Roosevelt New Orleans, A Waldorf Astoria Hotel, is a beacon of New Orleans Hospitality. Displaying over 130 years of grandeur, the Grand Dame hotel is both an elegant time capsule and an architectural marvel. Visitors are invited to step back in time to experience a hotel whose very constitution is uniquely New Orleans.

GUEST ROOMS: DISCOUNTED RATE  $359 Hotel rooms are for registered conference attendees only. You must contact the hotel directly by Friday, January 3 to reserve your hotel room at the discounted AFSA rate. Reservations will be made on a space available, first-come, first-serve basis. A small portion of the room rate is applied to AFSA to offset conference expenses.


Your Booking Website: https://book.passkey.com/event/50770077/owner/77358/home

*Please note: rooms are available through Thursday. If you enter dates through Friday you will get a message saying the block is sold out. It is not sold out. Only Thursday night is sold out.


 

GROUND TRANSPORTATION

Taxi: The fare for taxi service between the airport and the Roosevelt Hotel is approximately $25 and the travel time is approximately 20 minutes.

AIRLINES

UNITED

We are pleased to partner with United Airlines for air travel to our upcoming event.

You may also call United Meeting Reservation Desk at (800) 426–1122
Monday – Friday 8:00 a.m. – 10:00 p.m. Eastern Time
Saturday – Sunday 8:00 a.m. – 6:00 p.m. Eastern Time
Booking fees are waived for Meeting reservations.

To make flight reservations online please click on discount code: ZQ9U326807

DELTA

Delta Air Lines is pleased to offer special discounts for American Financial Services Association

Please click here to book your flights.

You may also call Conferences and Events® at 1.800.328.1111* Monday–Friday, 8:00 a.m. – 6:30 p.m. (EST) and refer to Meeting Event Code  NY3MB

*Please note there is not a service fee for reservations booked and ticketed via our reservation
800 number.

Sponsorships

Our AFSA Business Partners and sponsors help make our meetings a success. Click below to learn about our 2025 sponsors.